DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti or Zapier. Any use of the software product names is descriptive of the fact that we have experience with the mentioned ITSM products and/or used to review the mentioned products.
Zapier is a web-based service that allows you to integrate web applications.
With Ivanti Service Manager 2017.3.1 onward you can now trigger the creation of an Incident, Change, Request, Service Request, or Incident note from other supported Zapier integrations such as a Google Sheet, Excel Spreadsheet, Google Calendar, Twitter, Chatbot, etc.
You can also trigger an integration when a new Incident, Change Request, or Service Request is created, for example, trigger the creation of a Google Calendar Entry when a Change Request is created or a Service Request is created (Computer Loaner Service Request for example).
The Zapier Pricing model is by # of Zaps (Integrations) and Tasks, starting at $25 USD per month.
ITSM/ITAM/ESM Blog 
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