Asset Manager is a much talked about “new” product that was released with ITxM 2018.3 and actively promoted with ITxM 2019.1.
ITxM 2019 in fact consists of Ivanti Service Manager (ISM) and Ivanti Asset Manager (IAM).
Ivanti Asset Manager has been around for a while and Ivanti Service Manager, formerly known as HEAT, has done Asset Management since its early HEAT for Windows days in the 1990’s.
ITxM is a leap forward combining the best of both the Asset Manager product and HEAT’s Asset Management capabilities with a roadmap to dominate the ITxM space.
Key features
- Asset Roles
- Android Based Asset Scanning
- Improved Asset Interface
- Improved Integration for Discovery Tools such as EPM and SCCM
- Improved Asset Reports & Dashboards
- Improved Asset Life Cycle Statuses
- Simplified Asset Types, including Consumables
- Inventory Stock Management
- Contracts and Purchase Orders
- Improved Vendor Management
- Improved Software Library
- Improved Audit & Compliance Capabilities
- Improved Costing Reporting Capability (Total Cost of Ownership)
- Request Offerings (2019.3)
- Improved Asset Workflows
ITxM in essence becomes your single source of truth with a holistic view of your assigned assets, discovered assets, tracked against purchase orders, contracts with workflow and approval processes.
Lots of great functionality and features that on the surface provide a great demo and glimpse into what your Asset Management Strategy could look like, but overkill in practice.
For this reason I have developed an Asset Manager Best Practice System in working with dozens of clients over the last couple decades.
If you are serious about making your Asset Manager Strategy a success, be sure to contact me. I’m here to help!
ITSM/ITAM/ESM Blog 