What’s new in ISM 2020.2 Cloud

by Freelance Ivanti Neurons Consultant & Developer with 100+ Service Desk / ITSM / ITAM Implementations since 1996, worldwide, posted in ITSM News, Ivanti Service Manager, Release Schedule

Disclaimer: Not endorsed by, affiliated with, or sponsored by Ivanti. This is a product review of the Ivanti Neurons for ITSM product. 

    • EWS Update to add OAuth Authentication for Exchange Calendar Configuration
    • Self Service Chat Capability
    • Update Mobile Analyst Capability – View and Edit Service Requests
    • Mobile Push Notifications
    • Mobile Bio-metric Authentication
    • Enhanced Content for Facilities Management
    • Pre-built Unified IT – ISM Software Deployment