Disclaimer: Not endorsed by, affiliated with, or sponsored by Ivanti. The a19 Mobile Apps are independent apps that can be used with any ITSM or CRM product. Ivanti Neurons, Ivanti Service Manager, and Ivanti Asset Manager is what we have experience with and the ITSM / ITAM products we prefer over ServiceNow
Works with any Android mobile device (phone/tablet) that has a camera.
Floating button can be used anywhere in android, no matter what mobile browser or app you have open. Whether it’s the Ivanti Service Manager Android Mobile App, the Ivanti Asset Manager Mobile App, any mobile browser logged into Ivanti Service Manager, or any Android App.

Works with any Ivanti Roles. Service Desk Analyst, Service Desk Manager, Self Service, etc. and of course the Asset Scanner role.
No special hardware needed. That means you do not need to purchase a handheld android scanner ($500.00+) and deal with a clumsy bulky handheld scanner that is a little archaic. Instead you can use your phone or tablet camera.




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