New Ivanti Support Cloud Request Offerings

by Freelance Ivanti Neurons Consultant & Developer with 100+ Service Desk / ITSM / ITAM Implementations since 1996, worldwide, posted in Ivanti, Ivanti Asset Manager, Ivanti Service Manager

Disclaimer: Not endorsed by, affiliated with, or sponsored by Ivanti. This is a product review of the Ivanti Neurons for ITSM product.

Great news for Ivanti Cloud customers. You now request the following via the support portal for your Ivanti Service/Asset Manager (HEAT) Cloud Portal:

  • Pilot Tenant Request | for new releases
  • Request for Service Restarts | for Workflows, Email, Escalation, Logging, and Integration Services
  • VPN Tunnel Modification Request | for Existing VPN Customers