Disclaimer: Not endorsed by, affiliated with, or sponsored by Ivanti. This is a product review of the Ivanti Neurons for ITSM product.
On Sept 18, 2021 (UTC time), Ivanti Cloud Operations will be moving Service Manager Cloud and/or Asset Manager Cloud tenants from the AWS data center, in North Virginia (NVA), to the Azure data center, in North Virginia (NVZ).
**You should have received an email indicating the date your tenant/s will be moved. ** If you are not scheduled for Sept 18, 2021, please disregard this update. Please regularly check your junk/spam folders for these emails, as they are many times being redirected there.
All tenants will be migrated on the date indicated, from 3 AM to 12 PM UTC as described in the maintenance window section below.
Impact
This is a downtime maintenance, and the respective tenant’s will be inaccessible during the specific maintenance window.
Maintenance Window
These times reflect the downtime for each tenant, respectively.
• PRD
Start Date/Time: Sept 18, 2021 03:00 UTC
End Date/Time: Sept 18, 2021 07:00 UTC
• STG/UAT
Start Date/Time: Sept 18, 2021 06:00 UTC
End Date/Time: Sept 18, 2021 12:00 UTC
ITSM/ITAM/ESM Blog 