The first step to solving Ivanti Neurons for ITSM / ITAM problems is to admit that you have a problem!
Sounds simple, yet it’s one of the top 10 issues with most Ivanti Projects and Implementations.
The second step isn’t to solve the problem. The second step is to find an experienced freelance consultant/developer to assist. Decades of experience trumps any newly licensed “expert”. Nowadays titles like Senior Consultant and Developer get overused. Also, stay clear of any kind of project managers. You need expertise that comes with built-in project management and a roll-up-your-sleeves attitude and interacts directly with your decision-maker to get things done. And AI? AI has not and will not replace experienced consultants for a long time. If anything AI is a tool that enables experienced consultants to do more in less time, leveraging proven best practices based on your implementations vs cookie cutter “solutions” that are likely to fail.
The third step is to hold a discovery session between the decision maker and the freelance consultant to look at the bigger picture, analyze, and devise a strategy. A quick intake to assess your Ivanti project needs, identify problems, challenges, obstacles, and determine the next steps and roadmap to get you where you want to be.
You also need to re-assess what is technically possible. More often than not, Ivanti and Ivanti Business Partners will say it can’t be done. It can, you just need the right person and the right strategy to get it done!
Are you getting the most out of your Ivanti Neurons for ITSM / ITAM system?
You are not. Not until you talk to me.
Who am I?
Freelance Consultant & Developer with 28+ years Ivanti HEAT Neurons for ITSM / ITAM experience with Ivanti Business Partners and clients worldwide in the UK, Europe, Singapore, Australia, New Zealand, Canada, and the US
.
How can I say 28+ years Ivanti experience? Ivanti Neurons for ITSM is powered by HEAT which was acquired by Ivanti in 2017 when Ivanti was founded.
DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti. Any use of the software product names is descriptive of the fact that we have experience with the above-mentioned ITSM, ITAM, and CRM products. Any reference to “Ivanti Consultant”, “Ivanti Developer”, “Ivanti Architect”, “HEAT Developer” or “HEAT Consultant’ describes experience and skillset. I have never been employed by Ivanti, however, I have sub-contracted for, coached, and mentored Ivanti Business Partners, in Canada, the US, Australia, and New Zealand.
ITSM/ITAM/ESM Blog 
You must be logged in to post a comment.