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Former Kifinti Solutions Consultant launches ITSMPodcast
ITSM Podcast by former Kifinti Solutions consultant, covering popular SDLC, ITSM, ITAM, and ESM Topics thanks to Gregor’s extensive product experience with ITSM/CRM products such as Ivanti Neurons, Ivanti Service Manager, Saleslogix CRM, Remedy, HEAT Read more
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What are your biggest Ivanti Implementation Obstacles or Challenges?
Disclaimer: Not endorsed by, affiliated with, or sponsored by Ivanti. This is a review of experiences with Ivanti’s ITSM Implementations. Read more
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SCCM Integration fails on 1st attempt, successful on second attempt
connection attempt fails with error: 40 – Could not open a connection to SQL Server Read more
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Independent ITSM Podcast
DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti, ServiceNow, Remedy, Infor, or Sage. Any use of the software product names is descriptive of the fact that I have experience with the above-mentioned ITSM and CRM products. “Ivanti Consultant” refers to job description, experience, and skill set Read more
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Email Summaries
Why would you opt out of one-off emails and implement email summaries? Email notifications become counter productive when there is a flood of email notifications for just 1 incident, service request, or task. Read more
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What is the Ivanti Global Academy?
Disclaimer: Not endorsed by, affiliated with, or sponsored by Ivanti. This is a product review. Read more
“Gregor was able to implement what everyone else said couldn’t be done! A booking and reservation system for our parking authority. Now citizens of the City are able to reserve daily, weekly, monthly, and yearly parking passes. Gregor delivered what other consultants said was impossible.“
—City of Brampton, Municipal Services Manager
Everyone else said it couldn’t be done!

“I worked with Gregor at DDS IT, an Ivanti Business Partner that engaged a19 Consulting to provide Ivanti Professional Services to our clients and in-house staff in New Zealand and Australia, with Ivanti Service Manager (formerly HEAT IT Service Management by Frontrange).
Gregor, is without doubt a unique and distinctive authority in the Ivanti ITSM space with his consulting and development experience and extensive insight to Ivanti best practices going back over 24 years with the HEAT and now Ivanti ISM/IAM products.”
— Solutions Architect, DDS IT
Unique and Distinctive Ivanti HEAT ITSM Authority



