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10 Principles of Kaizen
Kaizen is the unwritten bible of successful consultants and developers. Over the last 28+ years implementing Ivanti Neurons for ITSM/ITAM (powered by HEAT), I have adapted this concept with great success for my 100+ Ivanti HEAT ITSM/ITAM implementations worldwide. Read more
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What Ivanti Certification cannot teach you
Just like a college degree, and any formal education, Ivanti Certification is nice but really doesn’t prove much other than “completed a series of tasks reasonably well, and on time” and can grasp basic Ivanti Neurons for ITSM/ITAM concepts. Read more
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What is your Ivanti Neurons for ITSM/ITAM Integration Strategy?
Poll: What is your Ivanti Neurons for ITSM/ITAM Integration Strategy? Read more
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What are your Ivanti Consultants/Developers/Administrators’ top three obstacles and challenges?
DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti. Any use of the software product names is descriptive of skillset and the fact that I have experience with the above-mentioned ITSM and CRM products. The terms “Ivanti Consultant” and “Ivanti Developer” are used to indicate skillset and job description, not employment. Read more
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Is iPaaS the future for Ivanti Integrations?
the first such services didn’t surface in the Ivanti Neurons for ITSM/ITAM world until about 5 years ago with Zapier Read more
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Poll: Who manages your Ivanti Neurons for ITSM/ITAM system?
Poll: Who manages your Ivanti Neurons for ITSM/ITAM system? Ivanti Professional Services, Ivanti Business Partner, or Ivanti Freelancer? Read more
Over the years, I have contracted Gregor’s services in support of multiple client organizations, and for multiple ITSM systems.
In each case, I found Gregor was a pleasure to work with, in terms of his flexibilty and customer focus. Whether working on-site, in-person, or remote …… the resulting work was incredibly professional, and was always completed on-time, and on-budget.
I have no hesitation recommening Gregor for ITSM system developmenet work.
Flexibilty and Customer Focus

“I worked with Gregor at DDS IT, an Ivanti Business Partner that engaged a19 Consulting to provide Ivanti Professional Services to our clients and in-house staff in New Zealand and Australia, with Ivanti Service Manager (formerly HEAT IT Service Management by Frontrange).
Gregor, is without doubt a unique and distinctive authority in the Ivanti ITSM space with his consulting and development experience and extensive insight to Ivanti best practices going back over 24 years with the HEAT and now Ivanti ISM/IAM products.”
— Solutions Architect, DDS IT
Unique and Distinctive Ivanti HEAT ITSM Authority



