You've likely seen me post Holiday message on Instagram. Make no mistake about it, Holidays are important. Your SLA clock is likely ticking away when Incident, Service Request, and Task SLAs should be paused!
Author: Freelance Ivanti Neurons Consultant & Developer with 100+ Service Desk / ITSM / ITAM Implementations since 1996, worldwide
Freelance Ivanti Neurons ITSM Professional Services | Latest Solutions & Best Practices | 100+ Service Desk / ITSM / ITAM Implementations | since 1996 | Worldwide
Experience with ITSM and CRM Products such as Ivanti Neurons for ITSM / ITAM, Ivanti Service Manager, Salelogix, Remedy, ServiceNow, Sage CRM
DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti, ServiceNow, Remedy, Infor, or Sage. Any use of the software product names describes the fact that I have experience with the mentioned ITSM and CRM products. Any reference to "Ivanti Consultant", "Ivanti Developer", "Ivanti Architect", "Ivanti Service Manager Implementation Specialist", or "HEAT Consultant' describes experience and skillset. Gregor has never been employed by Ivanti, however, he has sub-contracted for, coached, and mentored Ivanti Business Partners, in Canada, the US, Australia, and New Zealand.
Integration, ETL, and Data Transformation experience with SAP, Sage, JDE, PWC, Microsoft Dynamics, SCCM, End Point Manager (EPM), and other enterprise applications.
Customers include Fortune 500 & Global 500 Enterprise Clients, Frontrange Business Partners, Ivanti Business Partners, and private Swiss banks.
Roles and Responsibilities from Project Management, System Architecture, Design, Development, Consulting (technical & functional)
Worldwide in the UK, Europe, Australia, New Zealand, South Korea, Singapore, Canada, and the USA
Results-driven, helping clients streamline business processes and workflows to achieve maximum return on investment with the latest solutions and industry business and technical best practices.
Hollistic, pro-active, consultative approach with a proven direct-engagement model that is "Night and Day Compared to Ivanti and other Consultants" --- Service Desk Manager at ASM
What is IT Asset Management (ITAM)?
What is ITAM, where did it start, what is the history? Is it new? What tools exist? Take your ITAM Implementation to the next level!
What’s New in 2021.2
Disclaimer: Not endorsed by, affiliated with, or sponsored by Ivanti. This is a product review of the Ivanti Neurons for ITSM product.
What is Ivanti Neurons for ITSM?
Disclaimer: Not endorsed by, affiliated with, or sponsored by Ivanti. This is a product review of the Ivanti Neurons for ITSM product.
Ivanti Implementation Poll Results as at May 13 2021
Ivanti Implementation Poll Results as at May 13 2021
What is the Self Service Portal?
Disclaimer: Not endorsed by, affiliated with, or sponsored by Ivanti. This is a product review of the Ivanti Neurons for ITSM product.
Error with Linked Field | CONTAINS or FREETEXT predicate on table or indexed view not full-text indexed
error while changing a linked field that references "CONTAINS or FREETEXT predicate on table or indexed view not full-text indexed"
Generating Bar Codes
How do you generate barcodes? It's a little tricky with Ivanti Service Manager
Former Kifinti Solutions Consultant launches ITSMPodcast
ITSM Podcast by former Kifinti Solutions consultant, covering popular SDLC, ITSM, ITAM, and ESM Topics thanks to Gregor's extensive product experience with ITSM/CRM products such as Ivanti Neurons, Ivanti Service Manager, Saleslogix CRM, Remedy, HEAT
What are your biggest Ivanti Implementation Obstacles or Challenges?
Disclaimer: Not endorsed by, affiliated with, or sponsored by Ivanti. This is a review of experiences with Ivanti's ITSM Implementations.
ITSM/ITAM/ESM Blog 
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