Security sessions are derived from the security history business object (Frs_ops_logon_history) and used the status value and logout time to determine "security session" by event type and login type. An advanced workaround would be to create a summarized table similar to the a19 Consulting Best Practice System's implementation.
ISM, ITIL, Knowledge Management best practices explained by Ivanti Service Manager Developer and Consultant (former Kifinti Solutions Consultant)
With Covid-19 the world has been turned upside down. Customer Service in many industries is facing an influx of calls, emails. Air Asia has done a great job implementing AI to deal with flight cancellations and issuing credits. Ivanti Service Manager will be adding AI functionality very soon (stay tuned on some great examples and … Continue reading Self Service Request Offerings for Covid-19
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Ivanti Best Practice Systems by a19 Consulting providing Ivanti Professional Services for enterprise clients and Ivanti Business Partners (Kifinti Solutions, DDS IT)
Asset Manager is a much talked about "new" product that was released with ITxM 2018.3 and actively promoted with ITxM 2019.1
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