An often overlooked best practice is that for file naming conventions.
Category: Best Practices
What is UAT Testing?
The purpose of UAT Testing is to test use cases, that is specific day-to-day operations in the life of an end-user and their required tasks to perform their job function
ITSM Best Practices
ITSM Best Practices developed by a veteran Consultant and Systems Developer, who has consulted/subcontracted for Frontrange Business Partners (Change Control, Avante Solutions) and Ivanti Business Partners (Kifinti Solutions, DDS IT) alike
Smart Goals
There is more to Ivanti Service Manager Consulting Projects than software & systems. You need to take a hollistic approach and carefully plan your implementation, upgrades, and enhancements. It starts without the software, and requires strategy over tactics. It all starts with S.M.A.R.T. Goals.
Software Asset Management 101
Software asset management (SAM) is a business practice that involves managing and optimizing the purchase, deployment, maintenance, utilization, and disposal of software applications within an organization. Ivanti Asset Manager Ivanti Asset Manager (IAM) is a much talked about “new” product that was released with ITxM 2018.3 and actively promoted with ITxM 2019.1. ITxM 2019 in fact consists of Ivanti Service Manager (ISM) … Continue reading Software Asset Management 101
WHAT IS ISM BLACKOUT?
Blackout, is a point in time in the development process when a system becomes unavailable (off-line) by design. The term comes from Electricity “blackouts” when there is a complete electric shut down.
IAM Bar Code Scanning – Best Practices
Disclaimer: Not endorsed by, affiliated with, or sponsored by Ivanti. This is a product review of the Ivanti Asset Manager product.
Roles and Permissions CRUD
Roles & Permissions have been become more complex with the Ivanti Asset Manager release. There are a few key roles like Asset Scanner, Storage Managers and Procurement Manager that need to be considered.
What is ISM Brownout?
Code Freeze, aka Brownout, is a point in time in the development process after which any and all configuration changes must be coordinated with the lead consultant to mitigate risk of conflicting changes and new defects.
Best Practice – List Styles
A best practice that you can find throughout the a19 Consulting Best Practice system is to use color coding where possible, especially with lists, so it is visually easy and quick to identify important records or columns, such as the Status, Start Date, End Date, and Owner of Project Tasks by using style expressions. Why the owner? For a meaningful project overview of project tasks.
ITSM/ITAM/ESM Blog 
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