Scope of Work Priorities

When you are gathering Ivanti Service Manager (ISM) and Ivanti Asset Manager (IAM) requirements to build your Solution Design Documentation and Scope of Work (SOW) there is one very important best practice. Set Implementation Priorities!

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Best Practice Tip – UAT Action Plan

One of the most crucial steps in System Development Life Cycle (SDLC) is User Acceptance Testing (UAT), a type of system and business objective validation, performed by the end users, and business objective sign off by the project owner; not to be confused with System Testing which is performed by the Ivanti Developer and/or ISM Administrator

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Former Kifinti Solutions Consultant releases Ivanti Service Manager Best Practices System

Ivanti Best Practice Systems by a19 Consulting providing Ivanti Professional Services for enterprise clients and Ivanti Business Partners (Kifinti Solutions, DDS IT)