Category: ITIL

Ivanti Neurons for ITSM Developer and Consultant

10 Principles of Kaizen

by Freelance Ivanti Neurons Consultant & Developer with 100+ Service Desk / ITSM / ITAM Implementations since 1996, worldwide, posted in ITAM, ITIL, ITSM, Ivanti Consultant, Ivanti Developer, Ivanti Freelancer, Ivanti Neurons, Ivanti Project

Kaizen is the unwritten bible of successful consultants and developers. Over the last 28+ years implementing Ivanti Neurons for ITSM/ITAM (powered by HEAT), I have adapted this concept with great success for my 100+ Ivanti HEAT ITSM/ITAM implementations worldwide.

freelancer, freelance consultant, itsm, itam, CRM, development, project management, Ivanti Neurons experience, Ivanti Service Manager experience, Ivanti Asset Manager experience, HEAT ITSM experience, UK, EU, APAC, Australia, New Zealand, Singapore, Canada, USA, Ivanti Business Partner experience

What are ITSM, ITIL, and Ivanti?

by Freelance Ivanti Neurons Consultant & Developer with 100+ Service Desk / ITSM / ITAM Implementations since 1996, worldwide, posted in ITIL, ITSM, Ivanti, Ivanti Cloud, Ivanti Consultant, Ivanti Developer, Ivanti Freelancer, Ivanti Neurons

ITSM began with the Information Technology Infrastructure Library (ITIL), which provides best practice guidance and an extensive set of processes and policies for improving IT service delivery and customer satisfaction. DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti, ServiceNow, Remedy, Infor, or Sage.  Any use of the software product names is descriptive of the fact that we have experience with the above-mentioned ITSM and CRM products.