DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti, ServiceNow, Remedy, Infor, or Sage. Any use of the software product names is descriptive of the fact that I have experience with the above-mentioned ITSM and CRM products. "Ivanti Consultant" refers to job description, experience, and skill set
ISM, ITIL, Knowledge Management best practices explained by Ivanti Service Manager Developer and Consultant (former Kifinti Solutions Consultant)
2020.2 - Planned June/July 2020
2020.3 - Planned October/November 2020
With Covid-19 the world has been turned upside down. Customer Service in many industries is facing an influx of calls, emails. Air Asia has done a great job implementing AI to deal with flight cancellations and issuing credits. Ivanti Service Manager will be adding AI functionality very soon (stay tuned on some great examples and … Continue reading Self Service Request Offerings for Covid-19
DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti. Any use of the software product names is descriptive of the fact that we have experience with the above-mentioned ITSM products
Ivanti has released ITxM 2019.3, that is Ivanti Service Manager and Asset Manager 2019.3 On Premise for download
Asset Manager is a much talked about "new" product that was released with ITxM 2018.3 and actively promoted with ITxM 2019.1
IT Chronicles ITSM Articles
ITSM/ITAM/ESM Blog 
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