freelancer, freelance consultant, itsm, itam, CRM, development, project management, Ivanti Neurons experience, Ivanti Service Manager experience, Ivanti Asset Manager experience, HEAT ITSM experience, UK, EU, APAC, Australia, New Zealand, Singapore, Canada, USA, Ivanti Business Partner experience

Best Practice Tip – UAT Action Plan

One of the most crucial steps in System Development Life Cycle (SDLC) is User Acceptance Testing (UAT), a type of system and business objective validation, performed by the end users, and business objective sign off by the project owner; not to be confused with System Testing which is performed by the Ivanti Developer and/or ISM Administrator

Freelance ITSM Consultant Developer 100+ Implementations; extensive software product experience with Ivanti Neurons, Ivanti Service Manager, SalesLogix CRM, HEAT; some ServiceNow, Remedy, SageCRM

How to embed an image in Global Constants and business object fields

Base64, HTML, and Ivanti Service Manager - How to embed an image in Global Constants and business object fields

a19 fighting Covid-19

DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti. Any use of the software product names is descriptive of the fact that we have experience with the above-mentioned ITSM products

ivanti-best-practices-by-a19-consulting-ivanti-professional-services http://ivanti.bestpractice.systems

Former Kifinti Solutions Consultant releases Ivanti Service Manager Best Practices System

Ivanti Best Practice Systems by a19 Consulting providing Ivanti Professional Services for enterprise clients and Ivanti Business Partners (Kifinti Solutions, DDS IT)

Ivanti Asset Manager 101

Asset Manager is a much talked about "new" product that was released with ITxM 2018.3 and actively promoted with ITxM 2019.1