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Ivanti Neurons for ITSM System Review

Whether you have a new installation or are a long-time Ivanti Neurons for ITSM / ITAM customer, you will want to put your Ivanti Implementation in the hot seat and analyze any problem areas, challenges, and obstacles and identify areas of improvement, with the goal of providing an action plan.

freelancer, freelance consultant, itsm, itam, CRM, development, project management, Ivanti Neurons experience, Ivanti Service Manager experience, Ivanti Asset Manager experience, HEAT ITSM experience, UK, EU, APAC, Australia, New Zealand, Singapore, Canada, USA, Ivanti Business Partner experience

First Step to Solving Ivanti Neurons Problems

The first step to solving Ivanti Neurons for ITSM / ITAM problems is to admit that you have a problem! Sounds simple, yet it's one of the top 10 issues with most Ivanti Projects and Implementations.

Ivanti Neurons for ITSM Developer and Consultant

10 Principles of Kaizen

Kaizen is the unwritten bible of successful consultants and developers. Over the last 28+ years implementing Ivanti Neurons for ITSM/ITAM (powered by HEAT), I have adapted this concept with great success for my 100+ Ivanti HEAT ITSM/ITAM implementations worldwide.

freelancer, freelance consultant, itsm, itam, CRM, development, project management, Ivanti Neurons experience, Ivanti Service Manager experience, Ivanti Asset Manager experience, HEAT ITSM experience, UK, EU, APAC, Australia, New Zealand, Singapore, Canada, USA, Ivanti Business Partner experience

When to consider a freelance contractor for your Ivanti Neurons ITSM/ITAM system

If you would have asked that question 28 years ago, the answer would likely have been quite different. You see ITSM has come a long way since the early Helpdesk days. Back then most helpdesk systems were very basic ticket systems that recorded employee information, symptoms, ticket categories, and allowed you to prioritize and assign … Continue reading When to consider a freelance contractor for your Ivanti Neurons ITSM/ITAM system

Ivanti ITSM Project FAQ by Service Desk Managers

Do you really need a dedicated Ivanti Consultant? How important is Ivanti Certification? What time zone are you in? What is the better approach, onsite or remote implementation? What is the typical time frame of an Ivanti ITSM Project? What is your approach? What are your rates?

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How many Ivanti Consultants and Developers do you need for your ITSM Project?

Ivanti Projects have a way of ballooning with just too many chefs in the kitchen. Arguably too many Sous-Chefs, more specifically an account manager, customer service manager, project manager, senior consultant, junior consultants, and junior developers. I've seen governments require less resources!

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Do you really need a Project Manager for your Ivanti Neurons for ITSM/ITAM Implementation?

Disclaimer: Not endorsed by, affiliated with, or sponsored by Ivanti “Ivanti Consultant”, “Ivanti Developer”, “Ivanti Project Manager” refer to job description, experience, and skill set with Ivanti’s product line and are merely descriptive. NO, you don't need a project manager. In fact, one of the most common mistakes made by companies implementing Ivanti Neurons for ITSM/ITAM aka Ivanti Service Manager (HEAT) is to assign a Project Manager

freelancer, freelance consultant, itsm, itam, CRM, development, project management, Ivanti Neurons experience, Ivanti Service Manager experience, Ivanti Asset Manager experience, HEAT ITSM experience, UK, EU, APAC, Australia, New Zealand, Singapore, Canada, USA, Ivanti Business Partner experience

Ivanti Freelancer or Ivanti Business Partner?

There are really 3 routes to go for your Ivanti Servicer Manager (powered by HEAT) aka Ivanti Neurons for ITSM/ITAM project. Ivanti, Business Partner, Freelancer

freelancer, freelance consultant, itsm, itam, CRM, development, project management, Ivanti Neurons experience, Ivanti Service Manager experience, Ivanti Asset Manager experience, HEAT ITSM experience, UK, EU, APAC, Australia, New Zealand, Singapore, Canada, USA, Ivanti Business Partner experience

Is Ivanti a Professional Services Provider?

Ivanti is an IT powerhouse and supply software systems that require professional services. That is not the same as a professional service provider. Ivanti is in the sales business straight and simple. Looking for a Freelance Consultant or Developer with Ivanti Experience? Read On