One of the most crucial steps in System Development Life Cycle (SDLC) is User Acceptance Testing (UAT), a type of system and business objective validation, performed by the end users, and business objective sign off by the project owner; not to be confused with System Testing which is performed by the Ivanti Developer and/or ISM Administrator
ISM, ITIL, Knowledge Management best practices explained by Ivanti Service Manager Developer and Consultant (former Kifinti Solutions Consultant)
Base64, HTML, and Ivanti Service Manager - How to embed an image in Global Constants and business object fields
Disclaimer: Not endorsed by, affiliated with, or sponsored by Ivanti. This is a product review of the Ivanti Neurons for ITSM product. "Ivanti Consultant" refers to job description, experience, and skill set with Ivanti's product line and is merely descriptive.
2020.2 - July 24, 2020 **UPDATED**
2020.3 - Planned October 2020
2020.4 - Planned December 2020
Disclaimer: Not endorsed by, affiliated with, or sponsored by Ivanti. This is a product review of the Ivanti Neurons for ITSM product.
2020.2 - Planned June/July 2020
2020.3 - Planned October/November 2020
With Covid-19 the world has been turned upside down. Customer Service in many industries is facing an influx of calls, emails. Air Asia has done a great job implementing AI to deal with flight cancellations and issuing credits. Ivanti Service Manager will be adding AI functionality very soon (stay tuned on some great examples and … Continue reading Self Service Request Offerings for Covid-19
DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti. Any use of the software product names is descriptive of the fact that we have experience with the above-mentioned ITSM products
Ivanti has released ITxM 2019.3, that is Ivanti Service Manager and Asset Manager 2019.3 On Premise for download
IT Chronicles ITSM Articles
ITSM/ITAM/ESM Blog 
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