Please vote for this Ivanti Service Manager (HEAT) Enhancement Requests that addresses a CURRENT GAP and SECURITY RISK: Function for CurrentUserInContactGroup similar to CurrentUserInTeam()
Category: Ivanti
What is Ivanti Neurons for ITSM?
Disclaimer: Not endorsed by, affiliated with, or sponsored by Ivanti. This is a product review of the Ivanti Neurons for ITSM product.
Ivanti Implementation Poll Results as at May 13 2021
Ivanti Implementation Poll Results as at May 13 2021
What is the Ivanti Global Academy?
Disclaimer: Not endorsed by, affiliated with, or sponsored by Ivanti. This is a product review.
New Ivanti Support Cloud Request Offerings
Disclaimer: Not endorsed by, affiliated with, or sponsored by Ivanti. This is a product review of the Ivanti Neurons for ITSM product.
Ivanti to Acquire Cherwell to Enable End‑to‑End Service and Asset Management
Ivanti Acquisition of Cherwell. What NEWS! Looking forward to reconnect with former Bendata/Frontrage HEAT Consultants that went to the dark side and joined Cherwell.
Happy New Year
We're making our a19 Ivanti Asset Scanner Mobile Apps for Android and Apple iOS Devices available for FREE for 2021 | Ivanti Service Manager | Ivanti Asset Manager
What is Regression Testing?
Regression testing refers to testing of existing functionality to ensure that recent changes do not adversely affect existing features. For example, when implementing Asset Management, the existing Incident functionality is tested to test use cases such as creating an incident, creating a task, updating incidents, closing tasks, incidents, etc In addition to UAT Test Scripts, you will want to do … Continue reading What is Regression Testing?
ITSM Best Practices
ITSM Best Practices developed by a veteran Consultant and Systems Developer, who has consulted/subcontracted for Frontrange Business Partners (Change Control, Avante Solutions) and Ivanti Business Partners (Kifinti Solutions, DDS IT) alike
Smart Goals
There is more to Ivanti Service Manager Consulting Projects than software & systems. You need to take a hollistic approach and carefully plan your implementation, upgrades, and enhancements. It starts without the software, and requires strategy over tactics. It all starts with S.M.A.R.T. Goals.



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