Freelance ITSM Consultant Developer 100+ Implementations; extensive software product experience with Ivanti Neurons, Ivanti Service Manager, SalesLogix CRM, HEAT; some ServiceNow, Remedy, SageCRM

My Story

Almost three decades ago, I started this journey with the Bendata HEAT, later Frontrange HEAT ITSM, and now Ivanti Neurons for ITSM/ITAM (powered by HEAT) product lines