Tag: HEAT

Ivanti Asset Manager 101

by Freelance Ivanti Neurons Consultant & Developer with 100+ Service Desk / ITSM / ITAM Implementations since 1996, worldwide, posted in Asset Scanning, Ivanti Asset Manager

Ivanti added their Asset Manager product (IAM) into Ivanti Service Manager (ISM) in late 2019 with the 2019.3 release. Before you waste time, energy, and resources, be sure to contact a19 Consulting for Ivanti Professional Services

Ivanti Service Manager – On-Premise – Release Schedule

by Freelance Ivanti Neurons Consultant & Developer with 100+ Service Desk / ITSM / ITAM Implementations since 1996, worldwide, posted in Ivanti Service Manager, Release Schedule

Below is the Ivanti's planned release schedule of Ivanti Service Manager (formerly HEAT) for On-Premise Deployments. 2018.3.1  -  Planned December 2018 2019.1.1 - Planned April 2019 2019.3.1 - Planned October 2019  

Ivanti Service Manager support for Mobile Notifications

by Freelance Ivanti Neurons Consultant & Developer with 100+ Service Desk / ITSM / ITAM Implementations since 1996, worldwide, posted in Ivanti Service Manager, Tips and Tricks

Ivanti Service Manager (HEAT) has two options for sending mobile notifications

DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti. Any use of the software product names is descriptive of the fact that we have experience with the mentioned ITSM products and/or used to review the mentioned products.

Zapier Integration

by Freelance Ivanti Neurons Consultant & Developer with 100+ Service Desk / ITSM / ITAM Implementations since 1996, worldwide, posted in Ivanti Service Manager, Tips and Tricks

DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti or Zapier. Any use of the software product names is descriptive of the fact that we have experience with the mentioned ITSM products and/or used to review the mentioned products.

Relevancy Searching

by Freelance Ivanti Neurons Consultant & Developer with 100+ Service Desk / ITSM / ITAM Implementations since 1996, worldwide, posted in Ivanti Service Manager, Tips and Tricks

Ivanti Service Manager 2017.1 onward uses a new "model" for relevancy searching DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti. Any use of the software product names is descriptive of the fact that we have experience with the mentioned ITSM products and/or used to review the mentioned products.

Follow The Sun

by Freelance Ivanti Neurons Consultant & Developer with 100+ Service Desk / ITSM / ITAM Implementations since 1996, worldwide, posted in Ivanti Service Manager

There are several ways to configure Follow The Sun with Ivanti Service Manager

DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti. Any use of the software product names is descriptive of the fact that we have experience with the mentioned ITSM products and/or used to review the mentioned products.