ITSM Podcast by former Kifinti Solutions consultant, covering popular SDLC, ITSM, ITAM, and ESM Topics thanks to Gregor's extensive product experience with ITSM/CRM products such as Ivanti Neurons, Ivanti Service Manager, Saleslogix CRM, Remedy, HEAT
Over 2 decades with HEAT Consulting, Business Analysis, and Project Management have taught me and reinforced, is that the customer isn't always right and neither is the consultant. Looking at who is right is wrong! Instead of building a law case and looking to disprove one another, everyone needs to TRUST THE PROCESS.
Software asset management (SAM) is a business practice that involves managing and optimizing the purchase, deployment, maintenance, utilization, and disposal of software applications within an organization. Ivanti Asset Manager Ivanti Asset Manager (IAM) is a much talked about “new” product that was released with ITxM 2018.3 and actively promoted with ITxM 2019.1. ITxM 2019 in fact consists of Ivanti Service Manager (ISM) … Continue reading Software Asset Management 101
Asset Manager is a much talked about "new" product that was released with ITxM 2018.3 and actively promoted with ITxM 2019.1
Ivanti ITxM 2019.1 - Available for Download Ivanti ITxM 2019.3 - Planned November 30, 2019 Release Description For Ivanti Service Manager customers: There is no change or update to the installation process, you will update your Service Manager system as usual; ignoring the Asset Manager installation components. If you are interested in reviewing or purchasing the … Continue reading Ivanti Service Manager – On-Premise – Release Schedule – ITxM 2019
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