Tag: Projects

ivanti-best-practices-SDLC-software-development-life-cycle-a19-consulting-ivanti-professional-services-best-practice-systems

Which Software Development Life Cycle (SDLC) do you follow for your Ivanti HEAT Neurons Implementation Projects?

by Freelance Ivanti Neurons Consultant & Developer with 100+ Service Desk / ITSM / ITAM Implementations since 1996, worldwide, posted in SDLC

Back in the HEAT for Windows days the only SDLCs methodologies that were on the HEAT radar and considered "the norm" were Waterfall and Iterative, and there was little to no discussion about SDLC. In 2001 Agile entered the stage Lean followed soon thereafter in 2003, and in 2008 DevOps entered the stage.

Scope of Work Priorities

by Freelance Ivanti Neurons Consultant & Developer with 100+ Service Desk / ITSM / ITAM Implementations since 1996, worldwide, posted in Best Practice System, Best Practices, Ivanti Asset Manager, Ivanti Service Manager, Scope of Work (SOW), UAT

When you are gathering Ivanti Service Manager (ISM) and Ivanti Asset Manager (IAM) requirements to build your Solution Design Documentation and Scope of Work (SOW) there is one very important best practice. Set Implementation Priorities!