ITSM Podcast by former Kifinti Solutions consultant, covering popular SDLC, ITSM, ITAM, and ESM Topics thanks to Gregor's extensive product experience with ITSM/CRM products such as Ivanti Neurons, Ivanti Service Manager, Saleslogix CRM, Remedy, HEAT
Tag: SDLC
Is 2 tests per UAT script enough?
Recommendation and best practice is a minimum of 5 tests per UAT Test Script. Anything less is a risk that the client need to evaluate. Anything more may be overkill, but it's better to test more than less, that's for sure.
Common UAT Pitfalls
The most common User Acceptance Testing (UAT) Pitfalls, recommendations, and best practices to put your Ivanti HEAT Project back on track!
Ivanti Service Manager Milestones
video posting on the topic of Ivanti Service Manager (HEAT) Milestones which are the basis of Ultimate Ivanti HEAT Implementation Success Factors!
Best Practice Tip – UAT Action Plan
One of the most crucial steps in System Development Life Cycle (SDLC) is User Acceptance Testing (UAT), a type of system and business objective validation, performed by the end users, and business objective sign off by the project owner; not to be confused with System Testing which is performed by the Ivanti Developer and/or ISM Administrator



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