Tag: UAT

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Best Practices – UAT

by Freelance Ivanti Neurons Consultant & Developer with 100+ Service Desk / ITSM / ITAM Implementations since 1996, worldwide, posted in Best Practices

When it comes to Ivanti Best Practices for User Acceptance Testing (UAT) there is no better source than that of a seasoned Consultant with the voice of experience of years of Ivanti Professional Services, Ivanti Implementations, Upgrades, with Ivanti Service Manager (powered by HEAT IT Service Management) and Ivanti Asset Manager

ITSM Testimonials for Freelance Consultant Developer Contractor with extensive Ivanti Neurons for ITSM, Ivanti Service Manager, HEAT ITSM experience "Night and Day Compared to Ivanti and other HEAT ITSM Consultants" --- Service Desk Manager at ASM

Former Kifinti Solutions Consultant releases a19 UAT Test Scripts Module

by Freelance Ivanti Neurons Consultant & Developer with 100+ Service Desk / ITSM / ITAM Implementations since 1996, worldwide, posted in Best Practice System, Ivanti Business Partner, Press Releases

DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti, ServiceNow, Remedy, Infor, or Sage. Any use of the software product names is descriptive of the fact that I have experience with the above-mentioned ITSM and CRM products

Ivanti Best Practices - UAT Testing - Test Cases - Ivanti Service Manager - Ivanti Asset Manager - HEAT - a19 Consulting - Ivanti Professional Services

UAT Test Script Case Example

by Freelance Ivanti Neurons Consultant & Developer with 100+ Service Desk / ITSM / ITAM Implementations since 1996, worldwide, posted in Best Practice System, Ivanti, Ivanti Service Manager, Tips and Tricks, UAT

One of the biggest issues with writing UAT test cases, is knowing where to start and insisting on using the software. The fact is, you do not need access to Ivanti Service Manager (ISM, powered by HEAT IT Service Management) and in fact it is encouraged not to use ISM at all when devising UAT Test Scripts.

blackout a19 best practice - ivanti service manager - professional services - toronto - uat - end user accpetance testing tip - lock down - locked out - system offline - london - singapore

WHAT IS ISM BLACKOUT?

by Freelance Ivanti Neurons Consultant & Developer with 100+ Service Desk / ITSM / ITAM Implementations since 1996, worldwide, posted in Best Practices, Ivanti, Ivanti Administrator, Ivanti Service Manager, Tips and Tricks, UAT

Blackout, is a point in time in the development process when a system becomes unavailable (off-line) by design. The term comes from Electricity “blackouts” when there is a complete electric shut down.

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Best Practice Tip – UAT Action Plan

by Freelance Ivanti Neurons Consultant & Developer with 100+ Service Desk / ITSM / ITAM Implementations since 1996, worldwide, posted in Asset Scanning, Best Practices, Ivanti Asset Manager, Ivanti Service Manager

One of the most crucial steps in System Development Life Cycle (SDLC) is User Acceptance Testing (UAT), a type of system and business objective validation, performed by the end users, and business objective sign off by the project owner; not to be confused with System Testing which is performed by the Ivanti Developer and/or ISM Administrator