What’s new in 2021.4

by Freelance Ivanti Neurons Consultant & Developer with 100+ Service Desk / ITSM / ITAM Implementations since 1996, worldwide, posted in Ivanti, Release Schedule

Disclaimer: Not endorsed by, affiliated with, or sponsored by Ivanti. This is a product review of the Ivanti Neurons for ITSM product.

  • Visual Warning for Opened Records
    • Global Constants
      • EnableRecordLocking
      • RecordLockingTimeout
  • Ivanti Neurons for Ticket Classification
    • Machine Learning to analyze ticket subject / summary and recommend Service, Category, and Subcategory
  • Improved Compatibility for Screen Readers 
  • Improved Logging & Reporting for Data Access
    • Allow Administrator to enable auditing of “View” events
  • Compatibility Update
    • Internet Explorer 11 Support Ending
    • Starting with the 2022.1 release, Ivanti will discontinue support for Internet Explorer (IE) 11 and non-chromium Edge browsers.