Latest ITSM Blog Entries

  • Ivanti Service Manager – On-Premise – Release Schedule – ITxM 2019

    Ivanti ITxM 2019.1 – Available for Download Ivanti ITxM 2019.3 – Planned November 30, 2019 Release Description For Ivanti Service Manager customers: There is no change or update to the installation process, you will update your Service Manager system as usual; ignoring the Asset Manager installation components.  If you are interested in reviewing or purchasing the Read more

  • What’s New In Ivanti Service Manager 2018.3

    ON-DEMAND WEBINAR, CLICK TO WATCH IN A SEPARATE WINDOW https://community.ivanti.com/docs/DOC-70087 EVENT DETAILS Ivanti Service Manager is Ivanti’s solution for IT Service Management. Service Manager brings together a comprehensive set of service and lifecycle capabilities designed to improve service levels and productivity, follow best practices, and align IT to the delivery of business value. The upcoming Read more

  • Ivanti Service Manager 2018.3.1 Available

    Release Description Starting with the 2018.3.1 release, Ivanti is offering on-premises versions of Ivanti Service Manager and Ivanti Asset Manager using a common installation routine. For Ivanti Service Manager customers: There is no change or update to the installation process, you will update your Service Manager system as usual; ignoring the Asset Manager installation components.  Read more

  • Ivanti Service Manager On-Premises Release Schedule

    Below is the planned release schedule of Ivanti Service Manager for On-Premise Deployments. 2018.3.1  –  Now Available.  You can download here Ivanti ITxM Download – 2018.3.1 2019.1.1 – Planned June 2019 2019.3.1 – Planned November 2019 The information presented here is for informational purposes only and is not a commitment, promise, or legal obligation to deliver any Read more

  • Ivanti Service Manager – On-Premise – Release Schedule

    Below is the Ivanti’s planned release schedule of Ivanti Service Manager (formerly HEAT) for On-Premise Deployments. 2018.3.1  –  Planned December 2018 2019.1.1 – Planned April 2019 2019.3.1 – Planned October 2019   Read more

  • Ivanti Service Manager support for Mobile Notifications

    Ivanti Service Manager (HEAT) has two options for sending mobile notifications DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti. Any use of the software product names is descriptive of the fact that we have experience with the mentioned ITSM products and/or used to review the mentioned products. Read more

Over the years, I have contracted Gregor’s services in support of multiple client organizations, and for multiple ITSM systems.

In each case, I found Gregor was a pleasure to work with, in terms of his flexibilty and customer focus. Whether working on-site, in-person, or remote …… the resulting work was incredibly professional, and was always completed on-time, and on-budget.

I have no hesitation recommening Gregor for ITSM system developmenet work.

Flexibilty and Customer Focus

“I worked with Gregor at DDS IT, an Ivanti Business Partner that engaged a19 Consulting to provide Ivanti Professional Services to our clients and in-house staff in New Zealand and Australia, with Ivanti Service Manager (formerly HEAT IT Service Management by Frontrange).  

Gregor, is without doubt a unique and distinctive authority in the Ivanti ITSM space with his consulting and development experience and extensive insight to Ivanti best practices going back over 24 years with the HEAT and now Ivanti ISM/IAM products.”

— Solutions Architect, DDS IT

Unique and Distinctive Ivanti HEAT ITSM Authority

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