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Zapier Integration
DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti or Zapier. Any use of the software product names is descriptive of the fact that we have experience with the mentioned ITSM products and/or used to review the mentioned products. Read more
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Breaking Down the 2018 Gartner Magic Quadrant for ITSM Report
The 2018 Gartner Magic Quadrant for the ITSM market has just been published. In this year’s report, Ivanti continues its movement up and to the right in Gartner’s evaluation. Join us to learn more about Gartner’s analysis of the top nine ITSM vendors, including their strengths and cautions for each vendor, and how Ivanti is… Read more
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Relevancy Searching
Ivanti Service Manager 2017.1 onward uses a new “model” for relevancy searching DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti. Any use of the software product names is descriptive of the fact that we have experience with the mentioned ITSM products and/or used to review the mentioned products. Read more
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What does HEAT stand for?
For those of you going back to the early days. HEAT for DOS and HFW 2.0. That’s right, HEAT for Windows 2.0, you will likely remember the acronym for HEAT Read more
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Follow The Sun
There are several ways to configure Follow The Sun with Ivanti Service Manager DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti. Any use of the software product names is descriptive of the fact that we have experience with the mentioned ITSM products and/or used to review the mentioned products. Read more
Over the years, I have contracted Gregor’s services in support of multiple client organizations, and for multiple ITSM systems.
In each case, I found Gregor was a pleasure to work with, in terms of his flexibilty and customer focus. Whether working on-site, in-person, or remote …… the resulting work was incredibly professional, and was always completed on-time, and on-budget.
I have no hesitation recommening Gregor for ITSM system developmenet work.
Flexibilty and Customer Focus
“I worked with Gregor at DDS IT, an Ivanti Business Partner that engaged a19 Consulting to provide Ivanti Professional Services to our clients and in-house staff in New Zealand and Australia, with Ivanti Service Manager (formerly HEAT IT Service Management by Frontrange).
Gregor, is without doubt a unique and distinctive authority in the Ivanti ITSM space with his consulting and development experience and extensive insight to Ivanti best practices going back over 24 years with the HEAT and now Ivanti ISM/IAM products.”
— Solutions Architect, DDS IT
Unique and Distinctive Ivanti HEAT ITSM Authority
ITSM/ITAM/ESM Blog 